Emerald Airlines is committed to making its platforms accessible and usable for everyone in accordance with the European Union (Accessibility Requirements of Products and Services) Regulations 2023.
We believe everyone should be able to access information about our company, services, careers, and contact details regardless of technology, ability, or circumstance.
We are continually working to improve the accessibility and usability of our website and aim to follow recognised accessibility standards and best practices.
We have ensured that:
Website content is structured logically and can be navigated using a keyboard.
Text is presented in a clear and readable format.
Text size can be increased or reduced throughout the website.
Images can be hidden throughout the website.
Pages are designed to work with commonly used assistive technologies, including screen readers.
Colour contrast and visual presentation support readability for a broad range of users.
The website functions across modern browsers and devices.
We regularly review our website and seek opportunities to improve accessibility and user experience. While we aim to make all content accessible, some areas of the website may not yet fully meet accessibility standards. We are committed to identifying and addressing any issues as part of our continuous improvement programme.
Certain links or services available from our website may direct users to third-party websites or systems that are not owned or controlled by Emerald Airlines, including airline partner booking platforms and external service providers. We cannot guarantee the accessibility of third-party content, but we encourage our partners and suppliers to provide accessible digital services.
We welcome feedback on the accessibility of our website. If you experience any difficulty accessing content, encounter an accessibility barrier, or require information in an alternative format, please contact us and we will do our best to assist.
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Our platforms are designed to be compatible with the following most used assistive technologies:
The latest version of Google Chrome, Microsoft Edge and Safari browsers in combination with the latest versions of NVDA, VoiceOver and TalkBack.
This accessibility statement will be reviewed periodically and updated to reflect improvements made to the website and changes in accessibility requirements.
Last reviewed: July 2026
Despite our best efforts to ensure the accessibility of our platforms, we are aware of some limitations, which we are actively working to fix. Below is a description of known limitations and potential solutions. Please contact us if you encounter an issue not listed below.
Skip to content link is not yet implemented.
The website does not have an inbuilt screen reader or read aloud functionality.
Images – we are currently working through images to add contextual alternative text where possible.
Forms – we are currently working through forms to add accessible error validation and focus.
Link Text, Buttons and Graphical Elements – we are working to remove links named ‘click here’ and ‘find out more’ where possible. All links, buttons and graphical elements will be given clear, unique and descriptive labels.
Images and other non-text content include appropriate alternative text where required.
